What this site collects, which is nothing

The website

Every page you are reading was built ahead of time and is served as a plain file. It sets no cookies. It runs no analytics. The typefaces are served from this domain rather than from a font network, there are no embedded maps, no chat widgets, no social buttons and no advertising pixels, so no third party learns that you visited.

The host that serves these files keeps ordinary server logs — the sort of request records any web server writes — and we neither add to those nor use them to build a picture of anybody.

When you telephone

We keep what you tell us: your name, how to reach you, the address the appliance is at, and what the appliance is doing. We keep it because we cannot do the work or honour the warranty without it.

We keep it for as long as the warranty runs and a reasonable period after, so that a return visit does not start from nothing. Labour is warranted for 90 days and parts for 365 days, and the parts are genuine OEM. We do not sell it, we do not rent it, we do not pass it to a marketing list, and we do not send anything you did not ask for.

Who else sees it

A parts supplier sees what it needs to ship a part, which is an address and an order. Nobody else sees anything. There is no CRM behind this site and no mailing platform attached to it.

Asking us to delete it

Ring (904) 775-7957 and say so, and we will delete what we hold, subject only to any record we are legally required to keep. There is no form and no waiting period.

Who we are

Beauclerc Range Works. Sole proprietor / independent service business. The service terms sit on the terms page.